![]() Click on the link of your background page (at "Inspect views").In a new tab, Visit chrome://extensions/.In the top right of Chrome, click on the menu button (3 horizontal lines or 3 vertical dots).Step 5 - Gather console logs and send them to with details of the issue Press enter/return > That should give you "undefined".At the bottom, next to the ">" symbol, type in the following exactly as I have it formatted here: localStorage.clear().Make sure you're on the "console" tab of the pane that appears.In Chrome, click the 3-horizontal-line button in the top-right of your window, next to the address bar.Set the drop-down to "the beginning of time" and only check off the "cached images + files, and hosted app data" options.Open a new tab in Chrome and enter chrome://settings/clearBrowserData into the address bar.Step 4 - Clear cache and local storage in Chrome Be sure to have listed as one of the sites under your Allow tab.Toggle the switch for Block third-party cookies to Off.Under "Privacy and security," click "Site settings".When in Chrome, at the top right, click More Settings.Step 3 - Check that you are not blocking any cookies ![]() Log out and log back into your Gmail inbox.Remove any extensions that have similar functionality to Yesware including alternative email tracking tools (specifically Boomerang, Hunter, EmailTracker), any extensions that block pop-ups (Adblocker, Adblocker Plus, Ghostery), other outreach productivity tools (Specifically Hubspot, SalesForce), and anti-virus add-ins (McAfee, Norton). ![]() In your Chrome address bar, type: chrome://extensions/.Step 2 - Check for conflicting extensions ![]()
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